Help when you need it, how you want it
Phone, WhatsApp, email or self-serve — pick whatever fits your workflow. Our team is in India, replies are written by humans, and we close the loop on every ticket.
Support channels
Five ways to reach us
Pick the channel that fits the urgency. All channels are staffed by the same Indian team.
Phone support
Talk to our Indian support team. Mon–Sat, 9 am – 7 pm IST.
+91 88242 33917 →Lite, Growth, Pro
Email support
Detailed questions and complex tickets. Reply within 1 business day.
support@accountune.com →All plans
Video tutorials
Walk-throughs for the most common workflows, in Hindi and English.
Browse tutorials →Public
Support FAQ
Common questions about our support
How fast do you respond to support tickets?
Email: within 1 business day. WhatsApp and phone: same day during business hours. Pro tier customers get a dedicated account manager with a 4-hour SLA.
Do you offer phone support in regional languages?
Yes — Hindi, Tamil, Telugu, Kannada and Marathi during business hours. Other languages on a best-effort basis.
Can your team help with migration from Tally or another system?
Yes. We offer a paid Tally migration add-on (₹4,999 one-time) where our team handles masters, opening balances and pending invoices for you.
Where can I report a bug or request a feature?
Email features@accountune.com with screenshots or screen-recordings. We read every message and update you when the request ships.
Redefine business accounting
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